Shipping
We offer free shipping to all over India on all prepaid orders. COD orders are charged a separate COD fee, which is added at the time of checkout.
Prepaid orders get dispatched faster.
All COD orders will be verified post order purchase, before being dispatched.
In case of overbooking due to technical issues, prepaid orders will be given preference.
Typically, orders take 6-10 working days post dispatch from Mumbai to reach anywhere in India. In some cases, it might take more time, due to local restrictions and during special sale periods.
Once you place an order with us, you will receive an email confirming your order details.
Once the order is dispatched, a tracking link will be shared via a separate email from us.
We work with multiple reputed courier partners, to ensure a smooth delivery experience.
We offer easy exchange only on our Footwear and Wallets. Read our refunds policy for more information.
In case of cancellation requests before dispatch, we deduct any associated payment fees.
We ensure a safe delivery, keeping in mind all local regulations and CoVid restrictions.
If you want to avail of international shipping, please feel free to write to us at online@zouk.co.in